Lewis Winch proudly made in Canada Lewis Winch proudly made in Canada

Shipping Policy

Shipping


We strive to keep shipping costs as low as possible. To find the shipping costs prior to submitting your order, simply input your 'ship to' location, and your shipping costs will be automatically calculated and displayed. There are a few exceptions such as some bulky items.

All Orders may take 3 to 4 days to process. If ordering on a Saturday/Sunday or Canadian Holiday please note your order will not be processed until the next business day. Orders may take between 24-48 hours to process. Shipping of orders does not begin until order has been processed  – i.e. 3-day air will not start until order has been processed first.

Transit time may be longer to remote addresses.

Please note: USA & European purchases are subject to fees and import duties.

Shipment Damage


Merchandise must be inspected upon receipt and any damages or shortages must be reported to us immediately. Remember, shipping damage is often the responsibility of the shipping company (UPS, US Mail, common carrier) so please notify both the carrier and us with any damages. There is often a time limit for reporting any problems to the shipping company.


Processing


Most orders can be processed on the same day they are received but occasionally there may be a delay due to an item on backorder or an incredible number of orders received in a short period of time. We will attempt to notify you if there will be any extended delays on your order. When you place your order please make sure to include your telephone number and email address in case we need to contact you. Please expect a slight delay if you pay with a personal check due to bank processing time.


If you have any questions about our shipping policy please feel free to contact us during regular business hours! Contact Us - CLICK HERE or call us Toll-Free at 1-877-906-7711.